Customer Services

It is our unconditional objective to provide our customers with Best In Class Service during the term of their financing agreement.  We also value your repeat business, so we are motivated to satisfy your service needs:  before, during, and after the sale!

"What can we help you with today?"

Phone Numbers,  Addresses and Business Hours

Where Do I Send My Payments?

Email Customer Service

Request a Payoff

Electronic Payments

Request a New Lease or Loan

Payment Options

Don't see your Issue Here? Email us--we want to help!

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Contact Information:
Toll Free Number:     866-774-5050
Phone:                       616-774-9090
Fax:                           616-774-8740

Business Hours:
8:30 AM to 5:30 PM EST
Monday through Friday

Company Headquarters:
4308 Three Mile Road NW
Suite A
Grand Rapids, MI.  49534-1297

 

 

Payment Processing Address
P.O. Box 20
Franklin, TN  37065 back to the top

 

Customer Service Email
Have a question or problem?  You can email our helpful customer service professionals for anything you need.  You should expect a reply within 24 hours.   Click here to send your request; please include your lease number.    back to the top

 

Request a Payoff
Call 866-774-5050 or email your request (please include your lease number).   back to the top

 

Request Electronic Payments
Never write us another check!  Payments are deducted automatically each month at no additional cost to you.  Download the form, print and follow the instructions! back to the top

 

Request a New Lease or Loan
If you have a relationship with a lease broker, contact them and request another lease with Enterprise Funding.  Don't have your original broker's information? Email us and we can get it to you!  Need a referral? We can help! back to the top

Payment Options
Billing statements are mailed approximately 20 days prior to your payment due date. 
>Pay by check through the mail.  Payments must be received within 10 days of the due date in order to avoid late charges.
>ACH: Electronic Payments are convenient and save you money.  See Request Electronic Payments above for details.
>Check by Phone.  You can call our toll free number and pay by phone at no extra cost.  Simply call 866-774-5050, have your checking account information handy and request to make a Check by Phone.
>
We are not able to accept payment by credit card at this time. back to the top